1. Introduction
Welcome to SweetCure Bakeshop! By placing an order with us, you agree to the following terms and conditions. Please read them carefully.
2. Orders
- Custom Orders: Custom orders require at least a 72 hour notice. Please provide detailed instructions and confirm your order at least 72 hours in advance.
- Regular Orders: Orders for standard items can be placed up to 48-72 hours before the desired pickup time.
- Minimum Order: There is a minimum order amount of $10 for delivery.
3. Pricing and Payment
- Prices: All prices are listed on our website or provided at the time of order. Prices are subject to change without prior notice.
- Payment: Payment is required at the time of order. We accept PayPal or Venmo.
4. Cancellations and Refunds
- Order Cancellation: Cancellations must be made at least 24 hours before the scheduled pickup or delivery time. A cancellation fee of $10 may apply.
- Refunds: Refunds are not issued for custom orders once production has begun. For other orders, refunds are at our discretion and must be requested within 24 hours of receipt.
5. Pickup and Delivery
- Pickup: Orders must be picked up at our designated location at the agreed time. If you are late, please notify us to make alternate arrangements.
- Delivery: Delivery is available within 35 miles of our location. Delivery fees vary by location (listed on the order form). Delivery times are approximate and may vary.
6. Allergies and Dietary Restrictions
- Ingredients: We take all reasonable precautions to avoid cross-contamination, but cannot guarantee that products are free from allergens. Please inform us of any allergies or dietary restrictions at the time of order. We will not customize orders based on dietary restrictions but we are working on providing future goods that will be suitable for specific dietary needs.
- Responsibility: It is the customer’s responsibility to inform us of any allergen concerns. SweetCure Bakeshop is not liable for any adverse reactions. Again, all of our baked goods are made in our kitchen that also processes wheat, milk, eggs, soybeans, sesame, tree nuts, and peanuts.
7. Product Quality
- Freshness: All products are made fresh and should be consumed within 2 days of pickup or delivery. We strive to ensure the highest quality; however, please notify us immediately if there are any issues with your order.
8. Intellectual Property
- Content: All content on our website, including text, images, and logos, is the property of SweetCure Bakeshop and may not be used without permission.
9. Privacy Policy
- Information Collection: We collect personal information necessary for processing orders and communicating with customers. We do not sell or share your information with third parties.
- Data Security: We take reasonable measures to protect your personal data, but cannot guarantee its absolute security.
10. Changes to Terms
- Modifications: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
11. Contact Us
By placing an order with SweetCure Bakeshop, you acknowledge that you have read, understood, and agreed to these terms and conditions.