Effective Date: 5/1/2024

Welcome to Sweetcure Bakeshop! By using our website, placing an order, or purchasing from us through Hotplate or wholesale, you agree to the following terms. Please read them carefully before ordering.

General Information

Sweetcure Bakeshop is a small-batch bakery based in Lincoln, CA, operating under a Class B Cottage Food Operation license (CFO #PR0023602). We specialize in signature New York–style cookies and offer occasional bakes like buns, scones, and seasonal treats. All of our goods are handmade in limited quantities.

Ordering & Availability

We release products through Hotplate, a third-party platform that allows customers to receive text alerts and place orders without downloading an app. Product availability is limited, and drops are sold on a first-come, first-served basis. Items are not guaranteed until your order is confirmed and payment is received. We reserve the right to cancel or refuse orders due to product limits, errors, or misuse.

Sales Drops & Special Requests

Our sales drops, pop-ups, and specials are announced through text alerts via Hotplate. For orders outside of those scheduled drops, or for special requests, you may email us directly at sam@sweetcurebakeshop.com. We’ll do our best to accommodate. You may also request a phone appointment to discuss custom or large-batch needs. Appointments are available Tuesdays and Wednesdays.

Pickup & Delivery

Pickup details are provided after your order is confirmed. Please arrive on time — we cannot guarantee the freshness or availability of items not picked up on schedule. Any delivery service (when available) is handled by third-party carriers and is subject to their terms.

Payment Terms

All payments must be made in full at the time of ordering unless otherwise arranged. We accept payments through Hotplate (for standard orders), and for wholesale or special orders, we accept Venmo, PayPal, or credit card. Orders are not confirmed or scheduled without full payment.

Refund & Return Policy

Due to the perishable nature of our products, all sales are final. If your order arrives incorrect or damaged, please contact us within 24 hours at sam@sweetcurebakeshop.com, and we will do our best to resolve the issue.

Large Batch & Special Occasion Orders

We offer large-batch orders for special events, corporate gifting, and seasonal celebrations. All orders must be placed at least 72 hours before your scheduled delivery or pickup. Late orders cannot be accepted. We require a minimum of 3 batches and allow a maximum of 6 batches per large order. These limits are subject to change, and you will be notified of any updates.

Wholesale Terms & Conditions

We proudly offer wholesale pricing to approved coffee shops, restaurants, and market partners.

• Eligibility & Application
  Wholesale is available to licensed businesses with valid resale credentials. To apply, email sam@sweetcurebakeshop.com with your business name, location, and resale information.
• Order Requirements & Payment
  Wholesale orders must be placed at least 72 hours in advance. Orders are processed only after full payment is received. An invoice will be sent the same day your order is placed with instructions for payment. We accept Venmo, PayPal, and credit card. Orders without payment will not be scheduled or fulfilled.
• Batch Minimums
  Wholesale orders require a minimum of 3 batches and allow up to 6 batches per order. These limits may change and updates will be communicated in advance.
• Delivery & Pickup Options
  Delivery is available within a 30-mile radius of our kitchen.
  • $10 delivery fee within 0–10 miles
     
  • $20 delivery fee within 11–30 miles
     
  • No delivery available beyond 30 miles
     
  • Pickup is free and available by appointment
     
• Pricing & Confidentiality
  Wholesale pricing is confidential and subject to change with prior notice.
• Storage Responsibility
  It is your responsibility to store and handle products appropriately once picked up or delivered. We are not liable for quality issues due to improper handling.
• Branding & Use
  Our products may be sold under the Sweetcure Bakeshop name or unbranded upon request. Rebranding, altering, or repackaging our items is not permitted without prior written approval.

Cottage Food Operation Disclosure

Sweetcure Bakeshop operates under a Class B Cottage Food Operation license, which permits us to prepare baked goods in a certified home kitchen for direct-to-consumer sales and approved retail partners. Our kitchen is not subject to commercial kitchen inspections.

Allergen Disclaimer

All of our products are made in a kitchen that also processes and may contain:
Milk, Eggs, Wheat, Soy, Peanuts, Tree Nuts (e.g. almonds, walnuts, pecans), Sesame, Fish, and Shellfish.
We do not guarantee that any product is allergen-free. Customers with food allergies should use caution when purchasing.

Intellectual Property

All website content, including logos, product names, descriptions, and images, are the property of Sweetcure Bakeshop and may not be used or reproduced without written permission.

Contact

Questions, special orders, or wholesale inquiries? Reach out any time:
Email: sam@sweetcurebakeshop.com